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    Clinical safety and escalation

    Every diagnostic tool on Medi-Chi runs the same safety check before it shows you anything. Findings fall into two tiers: results are either withheld and replaced with an urgent-care screen, or shown with an explained clinical caution.

    In an emergency

    Australia 000 · UK 999 · US/Canada 911 · EU 112 · New Zealand 111

    Mental-health crisis: Lifeline 13 11 14 (AU) · 988 (US) · 116 123 (UK/IE). Medi-Chi is clinical decision support, not a substitute for emergency assessment.

    Tier 1 — results blocked

    If any of these appear in your answers, your free-text notes, or in a generated result, the clinical output is hidden and you are routed straight to the urgent-care screen.

    • Crushing, tight or radiating chest pain

      Blocks results

      Possible acute coronary syndrome. Delay to reperfusion costs heart muscle, so no TCM pattern is offered.

      Next step: Call emergency services or go to your nearest emergency department now.

    • Severe breathlessness or blue lips/fingers

      Blocks results

      Hypoxia or acute respiratory failure needs oxygen and imaging, not needling.

      Next step: Call emergency services or go to your nearest emergency department now.

    • Sudden weakness, facial droop, slurred speech or vision loss

      Blocks results

      Stroke is time-critical — thrombolysis windows are measured in hours.

      Next step: Call emergency services or go to your nearest emergency department now.

    • Coughing or vomiting blood, or heavy uncontrolled bleeding

      Blocks results

      Haemorrhage requires urgent assessment for its source and volume loss.

      Next step: Call emergency services or go to your nearest emergency department now.

    • Thoughts of self-harm or suicide

      Blocks results

      Risk of harm outranks any pattern differentiation; crisis support must come first.

      Next step: Contact a crisis line now — Lifeline 13 11 14 (AU), 988 (US), 116 123 (UK/IE) — or emergency services if you are unsafe right now.

    • Swelling of tongue/throat, hives with breathing trouble

      Blocks results

      Anaphylaxis needs adrenaline within minutes.

      Next step: Call emergency services or go to your nearest emergency department now.

    • High fever with stiff neck, confusion or non-blanching rash

      Blocks results

      Meningococcal disease and sepsis progress within hours.

      Next step: Call emergency services or go to your nearest emergency department now.

    • Sudden severe abdominal, head or testicular pain

      Blocks results

      Sudden severe pain suggests a surgical or vascular emergency (thunderclap headache, torsion, dissection, perforation).

      Next step: Call emergency services or go to your nearest emergency department now.

    • Vaginal bleeding in pregnancy, or reduced fetal movements

      Blocks results

      Antepartum bleeding and reduced fetal movements are obstetric emergencies.

      Next step: Call emergency services or go to your nearest emergency department now.

    Tier 2 — results flagged

    These do not stop a pattern differentiation, but they change what is safe to prescribe. The caution sits above the result so it is read first.

    • Currently pregnant or possibly pregnant

      Caution

      Several commonly prescribed points (LI4 Hégǔ, SP6 Sānyīnjiāo, BL60, BL67, GB21) and many blood-moving herbs are contraindicated in pregnancy.

      Next step: Confirm gestation, remove contraindicated points and herbs, and co-manage with the treating obstetric team.

    • Taking blood thinners (warfarin, apixaban, clopidogrel)

      Caution

      Anticoagulation raises bruising and haematoma risk with needling, cupping and gua sha, and several blood-moving herbs potentiate it.

      Next step: Use fine needles and light technique, avoid cupping/gua sha over the area, and check herb–drug interactions before prescribing.

    • Restricted or scheduled herb mentioned

      Caution

      This substance is restricted or prohibited under the TGA in Australia and is not appropriate to recommend.

      Next step: Substitute a compliant alternative before issuing any handout or prescription.

    • New lump, unexplained weight loss or night sweats

      Caution

      Constitutional symptoms can indicate malignancy or chronic infection and need biomedical work-up alongside any TCM treatment.

      Next step: Refer for GP assessment and imaging or bloods before treating the pattern alone.

    How the check runs

    1. Before you start. Guided questionnaires open with a tick-box safety screen.

    2. On your input. Free-text symptoms and case notes are scanned for red-flag wording before anything is generated or sent.

    3. On the output. Generated patterns, point selections and herb suggestions are re-scanned, so a restricted substance or contraindicated point is caught even if your input looked routine.

    Practitioners stay responsible for the final clinical decision. This layer is a backstop, not a triage service.